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Calling Onetribe

If you need something and you'd prefer to speak with us in person rather than email, please don't hesitate to pick up the phone and call us! We may not always get to the phone immediately due to being in the workshop or in the process of filling orders. If you reach our voice mail, please leave one clearly spoken, detailed message and we will return your call as soon as possible. We value your interaction, but calling us repeatedly does not make us more excited to talk to you.

Phone: 804.230.4480 (Our time zone is Eastern Standard Time) Fax: 804.230.4486

Visiting Onetribe

We certainly welcome visitors to our workshop in Richmond, Virginia but we ask that you contact us at least one day in advance to make an appointment. We no longer have a retail showroom but are happy to give workshop tours or speak with you about placing a custom order, and we allow local customers to stop by and pick up orders in lieu of having them shipped. Please respect our production time by getting in touch and scheduling your visit. Call us at 804.230.4480 or use the form below to get in touch.

Emailing Onetribe

When filling out the form below, please include relevant information such as your order number if you are asking about an order status or the size of your piercing if asking about a quote.