Stone has had enormous impact on us both creatively and technologically. Minerals gave us the first chance to paint our lives with color and story, and take it with us for others to see. It turns out that aside from things which are alive (birds, bugs, plants), colors in nature, and particularly jewel tones, are actually very rare. Most vibrant colors are either the result of environmental light play, such as sunsets or the color of a lagoon, or they are biological - flowers, butterflies, etc. In either of these cases, the color is not permanent. It is location specific, temporary, or sadly, it dies.Read More
It's important to know that the wearing length of jewelry is measured differently depending on the style of jewelry, and that it is not the same as "overall length," which varies wildly by style and only contributes to good fit in certain circumstances. If you are custom ordering a piece of jewerly and you specify an overall length instead of a wearing length, your jewelry will not fit properly. Knowing your ideal wearing length, which can change as you stretch your piercings, ensures you're able to order jewelry that will fit well every time.Read More
What is stretching?
Stretching is the means by which one slowly enlarges a body piercing to accommodate increasingly larger sizes of jewelry. This is done by slightly stretching the tissue and allowing it to relax and heal at an increased size. The process is then repeated. This can be done a virtually unlimited number of times as long as it is done correctly, allowing for extremely stretched holes to be produced. Incorrect stretching can lead to tears, bleeding, the chance of infection and potential scarring which can make further stretching difficult and painful. Slow, proper stretching will leave a piercing elastic and healthy. The most commonly stretched body piercings are ear lobe piercings.Read More
It's true, there is nothing inherently "Mayan" about the style of jewelry that most of us have come to know as the "Mayan" flare. More than likely those of us making or wearing the jewelry with this name are not of this culture, and the style itself (which as been simplified to anything with a large front flare) is not unique to the Mayan culture. In fact, we hold in our antiquities collection pieces with large flares or drastically larger front faces created by cultures on the other side of the world from Indonesia and Thailand.Read More
The demand for jewelry to adorn stretched piercings has never been higher. With that demand comes a marketplace hungry for new work and innovation, both aesthetically and technically. I believe the largest hinderance to that progress is the immense number of sizes at which people expect to be able to obtain similar styles.Read More
For several years now I have been wrapping the wearable surface of my metal ear weights in natural thread. I do this because my ears do not care for some metals, and because I find that after the thread softens from some wear, they become much more comfortable than bare metal alone. This is particularly important with very heavy weights.Read More
We get asked quite frequently to talk about labrets (lip piercings), methods for stretching and the dangers of tooth damage and gum erosion. Below you find a response to one of those emails which we think sums up our thoughts quite well on the subject.
I will speak simply of my personal experience with my own stretched labret, currently at about 21mm. Labrets and other oral work are really the only ‘common’ piercings that have the potential to result in permanent damage that is very expensive to repair, if not irreparable altogether, in comparison to other procedures and stretched piercings. There are some safeguards that can be taken to give you the best chance that damage will not occur, but the reality is that in many cases it will eventually happen over time and that is something that needs to be considered.Read More
We want you to be happy with your purchase! If you can't wear our jewelry, then we've our wasted precious time and material, and nobody is happy. Contact us immediately about any issues and we'll see what we can do for you.
Our products are shipped sealed in clear plastic, and it's possible view all aspects of the jewelry without opening this plastic. Please examine your jewelry closely. Once you open the plastic, we can no longer accept a return or exchange. No exceptions.
If your jewelry arrives damaged, that's on us.
We will replace (if possible), substitute (with your permission), or refund (last resort) your order.
If your jewelry was made with the wrong specifications, and the specifications you provided meet our sizing guidelines, we'll make it right.
However, we cannot be held responsible for misunderstandings related to size conversions or how to measure wearing length or flare sizes. We provide a size guide on each product page for your convenience.
If your jewelry is not to your liking aesthetically, let's talk.
Please understand that we are working with natural materials that vary in color, pattern, and texture not just between tree to tree or stone to stone, but within the same piece of material. We take detailed product photos, and clearly explain each piece. We encourage you to learn about the materials and styles, and ask any questions you might have. We cannot promise very specific color requests, patterns, etc. If we have not disclosed something, or we come to agree that we have not accurately described what you've purchased, we will work with you to make it right.
We charge a restocking fee on pieces we have made to your specifications. We are open to reducing the restocking fee on returns if you opt for store credit rather than a refund.
For stocked and made-to-order items without custom specifications there is no fee!
For made-to-order items with custom specifications and custom orders cancelled before completion the fee is 20% of the jewelry cost.
The fee for custom specifications and custom orders is because the jewelry was made to fit you specifically, and/or because we have corresponded, booked time in our custom queue, done sketches, cut and prepared materials, etc.
We guarantee our jewelry to be free from manufacturing defects, but we can make no guarantees about materials due to the unpredictability of natural materials. If there is an issue resulting from the production process (workmanship) we'll make it right and repair or replace as necessary.
Once jewelry has been removed from our sealed plastic packaging, we have no control over the storage conditions or handling of your jewelry, and we cannot be held responsible for any damage.
If your jewelry requires basic repairs due to accidental damage, we're happy to work with you to make sure you have something wearable. We will, at our discretion, and at no cost to you, repair by means of sanding, shaping, or polishing to make a piece safe to wear. This may not "fix" aesthetic issues but will remove sharp edges. Shipping both ways is your responsibility.
If your jewelry cannot be repaired, we're happy to work with you on options for replacement.