It's important to know that the wearing length of jewelry is measured differently depending on the style of jewelry, and that it is not the same as "overall length," which varies wildly by style and only contributes to good fit in certain circumstances.
Wearing length is the area of the jewelry that fits inside your piercing. This measurement is relevant to good fit in all styles of jewelry.
Overall length is the total measurement of the jewelry from face to face, including any additional flare or face area. This measurement is only necessary in certain circumstances where length of the jewelry effects wear-ability in relation to other parts of the body other than the piercing itself. For example, the overall length is important for a conch or upper cartilage piercing where additional length may press on the area of the head behind the ear, and apply pressure to the piercing.
Diagram of jewelry styles with wearing length marked in green and overall length marked in red.
1. A flat faced double flared plug. Wearing length is measured from the inside of the flare edges. Overall length is measured from face to face.
2. A convex faced double flared plug. Wearing length is measured from the inside of the flare edges. Overal length is measured from face to face.
3. A flat faced double flared plug with flat flares. Wearing length is measured from inside the flare edges (the piercing cannot rest on the flat flare areas). Overall length is measured face to face.
4. A trumpet flared style plug. The dotted line denotes where the wearing surface ends on the front, because the larger portion of the slope cannot fit inside the piercing. Wearing surface is measured from inside the rear flare edge to the area on the front flare with the same diameter measurement. Overall length is measured from face to face.
5. A sloped single flared plug. Wearing length is measured from where the slope of the flare ends to the end of the plug. Overall length is measured from face to face.
6. A top-hat style single flare with a convex face. Wearing length is measured from the inside flare corner to the end of the plug. Overall length is measured from face to face.
7. A top-hat style single flare with a curved rear. Wearing length is measured from the inside flare corner to the beginning of the curve (the piercing cannot rest on the slope). Overall length is measured from face to face.
8. A top-hat style single flare with an o-ring groove for an o-ring. Wearing length is measured from the inside flare corner to the groove (the piercing cannot rest on the groove). Overall length is measured from face to face.
9. A labret (round or oval) with a standard concave t-back. Wearing length is measured from where the wearing shaft meets the wing to the end of the flat portion (the piercing cannot rest on the slope).
As you can see, in all cases, the overall length is always longer than the wearing surface because it includesother sections of the jewelry that do not rest inside the piercing. If you are custom ordering a piece of jewerly and you specify an overall length instead of a wearing length, your jewelry will not fit properly. Knowing your ideal wearing length, which can change as you stretch your piercings, ensures you're able to order jewelry that will fit well every time.
I welcome your feedback, and feel free to ask questions! Happy stretching!
We want you to be happy with your purchase! If you can't wear our jewelry, then we've our wasted precious time and material, and nobody is happy. Contact us immediately about any issues and we'll see what we can do for you.
Our products are shipped sealed in clear plastic, and it's possible view all aspects of the jewelry without opening this plastic. Please examine your jewelry closely. Once you open the plastic, we can no longer accept a return or exchange. No exceptions.
If your jewelry arrives damaged, that's on us.
We will replace (if possible), substitute (with your permission), or refund (last resort) your order.
If your jewelry was made with the wrong specifications, and the specifications you provided meet our sizing guidelines, we'll make it right.
However, we cannot be held responsible for misunderstandings related to size conversions or how to measure wearing length or flare sizes. We provide a size guide on each product page for your convenience.
If your jewelry is not to your liking aesthetically, let's talk.
Please understand that we are working with natural materials that vary in color, pattern, and texture not just between tree to tree or stone to stone, but within the same piece of material. We take detailed product photos, and clearly explain each piece. We encourage you to learn about the materials and styles, and ask any questions you might have. We cannot promise very specific color requests, patterns, etc. If we have not disclosed something, or we come to agree that we have not accurately described what you've purchased, we will work with you to make it right.
We charge a restocking fee on pieces we have made to your specifications. We are open to reducing the restocking fee on returns if you opt for store credit rather than a refund.
For stocked and made-to-order items without custom specifications there is no fee!
For made-to-order items with custom specifications and custom orders cancelled before completion the fee is 20% of the jewelry cost.
The fee for custom specifications and custom orders is because the jewelry was made to fit you specifically, and/or because we have corresponded, booked time in our custom queue, done sketches, cut and prepared materials, etc.
We guarantee our jewelry to be free from manufacturing defects, but we can make no guarantees about materials due to the unpredictability of natural materials. If there is an issue resulting from the production process (workmanship) we'll make it right and repair or replace as necessary.
Once jewelry has been removed from our sealed plastic packaging, we have no control over the storage conditions or handling of your jewelry, and we cannot be held responsible for any damage.
If your jewelry requires basic repairs due to accidental damage, we're happy to work with you to make sure you have something wearable. We will, at our discretion, and at no cost to you, repair by means of sanding, shaping, or polishing to make a piece safe to wear. This may not "fix" aesthetic issues but will remove sharp edges. Shipping both ways is your responsibility.
If your jewelry cannot be repaired, we're happy to work with you on options for replacement.