As I design and produce new innovative styles and continue exploring my favorite materials, I find myself creating more one-offs and high end pieces as stock for the website. This has me wanting to expand how we take payments so the initial up-front cost is not a barrier to wearing the materials and styles you love. I'm pleased to say that I have settled on a solution that streamlines the payment process and gives you some flexibility in scheduling payments to fit your lifestyle.Read More
I've been hard at work on some new ear weight styles to debut at this year's Association of Professional Piercers conference, and I am pleased to introduce Iona (E-Oh-Nah).
It's safe to say that Onetribe would not be the company that it is today without our wood production. From my initial domestic production of wood basics, to being one of the first companies to start making our overseas produced ornately carved styles in the same safe woods we used in our domestic workshop, to our innovative and elaborate mixed media projects, wood has been a staple at this company for almost 15 years.
Just as our world is constantly growing and changing, so is any small business, and the time has come to say farewell to wood. Our wood workshop employee James Ginnell, who's been with us for years, will be leaving our wood shop soon and that leaves me with a decision to make.Read More
I've realized during my 14 years working in natural body jewelry that many stones that I and my customers love are not often collected. Unlike the crystals popular with collectors, most agates, jaspers, jades, and others stones form in erratic sizes and tend to show their beauty only when opened to reveal the natural colors and patterns hidden within. For this reason, I have created a unique new way to collect stone specimens: Specimen Coins.Read More
We are launching the preorder for our new "Pyrite" ear weights this week while Jared is in Las Vegas managing our booth at the Association of Professional Piercers conference. To celebrate this great new style (and the boss being out of the office) we've decided to have a sale and offer a giveaway!Read More
Stone has had enormous impact on us both creatively and technologically. Minerals gave us the first chance to paint our lives with color and story, and take it with us for others to see. It turns out that aside from things which are alive (birds, bugs, plants), colors in nature, and particularly jewel tones, are actually very rare. Most vibrant colors are either the result of environmental light play, such as sunsets or the color of a lagoon, or they are biological - flowers, butterflies, etc. In either of these cases, the color is not permanent. It is location specific, temporary, or sadly, it dies.Read More
Amber is the fossilized tree resin of now-extinct trees which grew millions of years ago. It is a material which has been highly valued by cultures around the world, and it has been used for tens of thousands of years in jewelry and craft objects. Amber is one of our favorite materials to carve, and we produce several styles of amber plugs and ear weights using this gorgeous ancient material.Read More
These plugs are one of my favorite Southeast Asian styles and this specific pair is one of my prized collection pieces. I love the shape, and the patina these have taken on over the years is exquisite. These plugs are worn by women of the Karen, a collection of ethnic sub-groups (sometimes referred to as "Hill Tribes") from the Golden Triangle region of Thailand, Laos, and Myanmar (Burma).Read More
The ears had immense significance to the Maya. They were believed to be conduits for spiritual energy, and thus ear flares had considerable value and importance in culture. Forms of obsidian, shell, ceramic and stone were worn in ear perforations. Some designs for daily wear are similar to standard solid plugs or thin tunnels of today, but the most prolific reminders of Maya body modification are the large ear flares shown in sculpture and craft.Read More
We want you to be happy with your purchase! If you can't wear our jewelry, then we've our wasted precious time and material, and nobody is happy. Contact us immediately about any issues and we'll see what we can do for you.
Our products are shipped sealed in clear plastic, and it's possible view all aspects of the jewelry without opening this plastic. Please examine your jewelry closely. Once you open the plastic, we can no longer accept a return or exchange. No exceptions.
If your jewelry arrives damaged, that's on us.
We will replace (if possible), substitute (with your permission), or refund (last resort) your order.
If your jewelry was made with the wrong specifications, and the specifications you provided meet our sizing guidelines, we'll make it right.
However, we cannot be held responsible for misunderstandings related to size conversions or how to measure wearing length or flare sizes. We provide a size guide on each product page for your convenience.
If your jewelry is not to your liking aesthetically, let's talk.
Please understand that we are working with natural materials that vary in color, pattern, and texture not just between tree to tree or stone to stone, but within the same piece of material. We take detailed product photos, and clearly explain each piece. We encourage you to learn about the materials and styles, and ask any questions you might have. We cannot promise very specific color requests, patterns, etc. If we have not disclosed something, or we come to agree that we have not accurately described what you've purchased, we will work with you to make it right.
We charge a restocking fee on pieces we have made to your specifications. We are open to reducing the restocking fee on returns if you opt for store credit rather than a refund.
For stocked and made-to-order items without custom specifications there is no fee!
For made-to-order items with custom specifications and custom orders cancelled before completion the fee is 20% of the jewelry cost.
The fee for custom specifications and custom orders is because the jewelry was made to fit you specifically, and/or because we have corresponded, booked time in our custom queue, done sketches, cut and prepared materials, etc.
We guarantee our jewelry to be free from manufacturing defects, but we can make no guarantees about materials due to the unpredictability of natural materials. If there is an issue resulting from the production process (workmanship) we'll make it right and repair or replace as necessary.
Once jewelry has been removed from our sealed plastic packaging, we have no control over the storage conditions or handling of your jewelry, and we cannot be held responsible for any damage.
If your jewelry requires basic repairs due to accidental damage, we're happy to work with you to make sure you have something wearable. We will, at our discretion, and at no cost to you, repair by means of sanding, shaping, or polishing to make a piece safe to wear. This may not "fix" aesthetic issues but will remove sharp edges. Shipping both ways is your responsibility.
If your jewelry cannot be repaired, we're happy to work with you on options for replacement.